Help Center & Knowledge Base

Find answers to common questions, understand product capabilities, and learn how to optimize your link campaigns.

Getting Started with Short Links

  • •How to shorten a long URL as a guest or registered user.
  • •Choosing between random 7-character codes and custom aliases.
  • •Editing destination URLs after sharing your link.

QR Codes & High-Res Downloads

  • •Differences between SVG (vector) and PNG (raster) formats.
  • •Color contrast principles for high-reliability scanning.
  • •Embedding QR codes onto printed flyers, packaging, and menus.

Understanding Click Analytics

  • •How total clicks differ from estimated unique visitors.
  • •Interpreting country breakdowns and referrer hostnames.
  • •Why preview crawlers (e.g. Slackbot, Twitterbot) are filtered.

Bulk Shortening & Spreadsheets

  • •Preparing CSV files with URL, Title, and Custom Slug columns.
  • •Understanding row-by-row validation and partial error outputs.
  • •CSV injection defense when opening exported reports in Excel.

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